Arriving in a new country is exciting—but airport pickup can feel stressful if you’re not sure where to go, what to expect, or how long everything takes. These Costa Rica airport pickup instructions are designed to help you navigate arrival day smoothly at both of Costa Rica’s main international airports: Liberia Guanacaste Airport (LIR) and San José Airport (SJO).
This guide covers what to prepare before landing, where you’ll typically meet your driver, what happens if your flight is delayed, and practical tips for families, groups, and first-time visitors.
Before You Land: What to Prepare
A smooth pickup starts before the plane touches down. Here’s what to have ready:
- Your flight details: airline + flight number + arrival time.
- Your destination: hotel name or exact address (especially for Airbnbs).
- Passenger count: number of adults + children.
- Luggage count: how many checked bags, carry-ons, strollers, or sports gear.
- Phone connection plan: WhatsApp is widely used in Costa Rica. If possible, make sure you can receive messages after landing (roaming, eSIM, or airport Wi-Fi).
- Child seat needs: infant seat / toddler seat / booster (with ages if possible).
These basics are the foundation of good Costa Rica airport pickup instructions, because they help your driver confirm timing, vehicle size, and any special needs.
Arrival Process at Costa Rica Airports: LIR vs SJO
Both airports follow the same general steps: immigration → baggage claim → customs → exit to arrivals. The difference is mainly size and traffic volume.
Liberia Guanacaste Airport (LIR): What It’s Like
LIR is smaller and often feels quicker and easier to navigate. After immigration and baggage claim, you’ll exit into the arrivals area where drivers and greeters wait. The pickup flow is usually straightforward—great for families and first-time travelers.
San José Airport (SJO): What It’s Like
SJO is larger and can be busier. Depending on time of day and flight volume, lines can vary. Your driver may give a clear meeting instruction and may also share a backup plan in case the arrivals area gets crowded.
Tip: Don’t worry about exact timing. We monitor your flight and plan for normal airport delays. Just follow these Costa Rica airport pickup instructions, and if you need help, send us a quick WhatsApp message with your flight number and where you’re standing.
Where to Meet Your Driver: Meeting Point Basics
Most private pickups happen just outside the arrivals exit, in the designated pickup area. We’ll be waiting there with a sign showing your name (or our company name), so you can spot us quickly and get on the road.
Here’s the safest, most reliable approach:
- Exit the terminal into the arrivals area.
- Look for your name or company sign (Guanacaste Viajes).
- Confirm your details (name + destination) before leaving the pickup zone.
- If you don’t immediately see your driver, don’t leave the official area—contact our team first.
What Your Sign May Look Like
- Your lead traveler name (e.g., “Smith Family”)
- Company name (e.g., “Airport Transfer Costa Rica”)
- Occasionally: your hotel name (e.g., “Westin Conchal”)
If your provider uses signage, it’s usually the fastest way to connect and start your trip.
What If You Don’t See Your Driver Right Away?
Even with great planning, you might not spot your driver immediately—especially if multiple flights arrive at the same time.
Follow these steps:
- Take a slow look across the arrivals pickup area (signs may be held at eye level).
- Check your phone for messages (WhatsApp/SMS/email).
- Contact your provider and send a short message like this:
Message template:
- “Hi, we just exited arrivals at LIR/SJO. We are by the pickup area. Flight [number] arrived. We are [X] passengers. Can you confirm meeting point?”
Our team will guide you in real time. These simple steps are a core part of reliable Costa Rica airport pickup instructions.
Flight Delays (or Early Arrivals): What Happens?
Flight schedules change. We will keep tracking your flight status.
If Your Flight Is Delayed
- We will monitor your flight and adjust pickup timing.
- If you know a delay is likely, send a quick update with your new ETA.
If Your Flight Arrives Early
- We will arrive at the pickup area earlier than expected.
- Send us a message as soon as you land so the driver can adjust.
What to send (simple):
- Flight number
- Airport (LIR/SJO)
- Updated ETA
- Your name + destination
Good communication prevents confusion and keeps the pickup smooth.
Private Pickup vs Shared Shuttle: What Changes at the Airport?
People often look up Costa Rica airport pickup instructions because they’re choosing between a private transfer and a shared shuttle. Here’s what will be different when you arrive:
Private Transfer Pickup
- Typically direct meet-and-greet
- Vehicle is ready for your group only
- You leave when you’re ready (no waiting for other passengers)
- Easier for families, late arrivals, and lots of luggage
Shared Shuttle Pickup
- Pickup is scheduled at a specific time/meeting point
- Usually involves waiting for other passengers
- May include multiple hotel stops
- Often limited luggage space per person
If your priority is speed and simplicity, private pickup is usually the easiest arrival-day experience.
Luggage, Car Seats, and Special Requests
Luggage
To avoid surprises:
- Tell us how many checked bags and oversized items you have.
- If you’re traveling with strollers, surfboards, golf bags, or many suitcases, confirm vehicle size in advance.
Child Seats and Boosters
If you need car seats:
- Request on the form ahead of time.
- Share ages and approximate weights if possible.
- Confirm how many seats you need (infant/toddler/booster).
Grocery or Restroom Stops
A quick stop is often possible on private transfers. If you’d like one:
- Ask before arrival (or message once you land).
- Keep it simple: “Quick grocery stop” or “ATM + restroom stop.”
This kind of planning makes your Costa Rica airport pickup instructions complete and reduces stress for everyone.
Safety Tips for a Smooth Pickup
Costa Rica is welcoming, but like any busy airport, it’s smart to stay aware.
- Stay in the official arrivals/pickup zone until you locate your driver.
- Confirm name + destination before leaving with anyone.
- Don’t accept random ride offers if you booked a private transfer.
- If you’re unsure, contact your provider and wait in the designated area.
We will always be happy to confirm meeting details and help you connect quickly.
Common Arrival Mistakes (and How to Avoid Them)
These are the top issues that slow people down:
- Leaving the pickup area to search elsewhere
→ Stay in the arrivals zone; message your provider. - No internet plan for messages
→ Use airport Wi-Fi if available or arrange roaming/eSIM. - Not sharing luggage or child seat needs
→ Confirm vehicle size and seats ahead of time. - Expecting exact timing
→ Airport lines vary; focus on meeting instructions, not the clock.
Frequently Asked Questions About Costa Rica Airport Pickup
Here are the most common questions travelers ask about airport pickup at LIR and SJO.
1) What are the Costa Rica airport pickup instructions for LIR Airport?
After you clear immigration, collect bags, and pass customs, exit into arrivals and look for your name on the sign. If you don’t see your driver, stay in the pickup area and contact your provider.
2) Where do I meet my driver at SJO Airport?
Most pickups happen at the arrivals exit or the designated pickup area outside the terminal near the Malinche Restaurant. You will get the exact instruction in the reservation.
3) What if my flight is delayed—will the driver still wait?
We will monitor flights and adjust pickup times. Send your flight number and new ETA if there’s a major change.
4) Do I need WhatsApp for airport pickup in Costa Rica?
It’s strongly recommended because many drivers communicate updates through WhatsApp. If you don’t have it, confirm SMS or email communication in advance.
5) Can we request a grocery stop after pickup?
Often yes on private transfers. Request it ahead of time or message after landing.
6) How much luggage can we bring?
It depends on your group size and vehicle type. Share your luggage count ahead of time so the provider assigns the right vehicle.
7) Do you provide car seats and booster seats?
Yes, we can provide them by request. Confirm the number of seats needed and ages of children.
8) What should I do if I can’t find my driver?
Stay in the official pickup area and contact us. Call our toll-free number or WhatsApp, and we’ll help you find your driver.
Ready to Arrange Your Pickup?
Now that you’ve reviewed these Costa Rica airport pickup instructions for LIR and SJO, you can request your pickup plan and quote in minutes. Please have your flight number, arrival time, hotel (or address), number of passengers, and luggage count ready so we can confirm availability and vehicle type.